Effective administration requires proactive planning and precise execution. Before we undertake any matter, we work with you to develop a specific plan for the administration of your case. The service plan is comprehensive, complete and tailored to your specific needs.
| RG/2 provides the services summarized below: |
- Technical consultation during formulation of settlement agreement including data collection criteria and tax consequences
- Design and development of notice and administration plan including claim form design and layout
- Claim form and notice printing and mailing services
- Dedicated claimant email address with monitoring and reply service
- Calculation and allocation of class member payments
- Claim form follow-up including issuing notices to deficient and rejected claims
- Mail forwarding
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- Claimant locator services
- Live phone support for claimant inquires and requests
- Claim form processing
- Claim form review and audit
- Check printing and issuance
- Design and hosting of website access portals
- Online claim receipt confirmation portal
- Ongoing technical consultation throughout the lifecycle of the case
- Check and claim form replacement upon request
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| We also provide the following optional services: |
- Periodic status reporting
- Customized rapid reporting on demand
- Issue reminder postcards
- Consultation on damage analyses, calculation and valuation
- Interpretation of raw data to conform to plan of allocation
- Issue claim receipt notification postcards
- Online portal to provide claims forms, status and contact information
- Dedicated toll-free claimant assistance line
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- Evaluation and determination of claimant disputes
- Opt-out/Objection processing
- Notice translation
- Integrated notice campaigns including broadcast, print and e-campaigns
- Pre-paid claim return mail envelope service
- Web based claim filing
- 24/7 call center support
- Damage measurement and development of an equitable plan of allocation
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| We also provide calculation and withholding of all required Federal and State tax payments including: |
- Individual class member payments
- Qualified Settlement Fund tax filings
- Employment tax filings and remittance
- Generation and issuance of W-2s and 1099s
- Integrated reporting and remittance services are available as well as client-friendly data reports for self-filing
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| Don’t see the service you are looking for? Ask us. We will make it happen. |
